Archive for January, 2012

BillingTree Outlines 12 Bottom Line Improvement Ideas A Company’s Billing And Payment Channels Can Deliver in 2012

Posted on 31. Jan, 2012 by .

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BillingTree, one of the nation’s leading on-demand payment processors, today outlined 12 ideas that can help organizations improve their bottom line in 2012. The company believes all businesses should consider adopting one or more of these 12 payment and billing services to match more closely their customers’ changing needs, while generating more revenue from comparable business levels. In addition, many of these suggestions result in improved customer service.

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WebRecon to Transform, Begin Verifying Litigant IDs and Tracking Pre-Litigation Demands

Posted on 31. Jan, 2012 by .

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WebRecon LLC is about to change all of the rules.

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400% Greater Cell Phone Penetration at 89% Less Cost

Posted on 31. Jan, 2012 by .

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Radius Solutions, Inc. (Radius), a flexible, management-driven software and product provider based in Jacksonville, Florida, and founded in 2007, has announced the release of a new solution for every company seeking to comply with the Telephone Consumer Protection Act (TCPA) and its prohibition against using automatic telephone dialing systems and predictive dialers to call cell phone numbers in any mode.

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Andrew Hartweg Earns His CPBE Designation from MDHBA

Posted on 31. Jan, 2012 by .

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Andrew W. Hartweg, vice president, CBJ Credit Recovery, Jamestown, New York., has earned his Certified Professional Business Executive (CPBE) designation from the Medical-Dental-Hospital Business Associates (MDHBA), announced Todd Gillis, CPBE, president of the organization.

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School District to Send Collection Agency After Writers of Bad Checks

Posted on 30. Jan, 2012 by .

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The Elk River Area School District says it’s hired a collection agency to handle bad checks written for fees, school-related items and even lunches.

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New Study Shows Third-Party Debt Collection Positively Impacts the National and State Economies

Posted on 30. Jan, 2012 by .

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Third-party debt collection has an important impact on America’s national, state and local economies, according to a new study by ACA International and global advisory firm Ernst and Young (www.acainternational.org/impact) based on 2010 data.

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Under FTC Settlement, Debt Buyer Agrees to Pay $2.5 Million for Alleged Consumer Deception

Posted on 30. Jan, 2012 by .

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One of the nation’s largest consumer debt buyers has agreed to pay a $2.5 million civil penalty to settle Federal Trade Commission charges that it made a range of misrepresentations when trying to collect old debts. In addition, the company, Asset Acceptance, LLC, has agreed to tell consumers whose debt may be too old to be legally enforceable that it will not sue to collect on that debt.

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LiveVox Earns Cloud Computing Excellence Award

Posted on 30. Jan, 2012 by .

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LiveVox Inc., the provider of cloud contact center applications, today announced it received a 2011 Cloud Computing Excellence Award from Cloud Computing Magazine, a new publication from Technology Marketing Corporation (TMC), a global, integrated media company focused on call center technology.

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Managing Credit and Collections to Increase Customer Satisfaction

Posted on 30. Jan, 2012 by .

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Customer service continues to be an ongoing and top priority for electric, gas and water utilities across the industry to this day. The overall goal is to continue to increase customer satisfaction and enhance the customer service experience, while still delivering and earning revenues from their services.

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Woman Who Prematurely Delivered Sues UMass Medical Collection Agency

Posted on 30. Jan, 2012 by .

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Pregnant consumer contacted by collection agency now sues for alleged violations of consumer protection laws.

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