Collection Recon

Andrew Hartweg Earns His CPBE Designation from MDHBA

Posted on 31. Jan, 2012 by Collections Recon.

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Andrew W. Hartweg, vice president, CBJ Credit Recovery, Jamestown, New York., has earned his Certified Professional Business Executive (CPBE) designation from the Medical-Dental-Hospital Business Associates (MDHBA), announced Todd Gillis, CPBE, president of the organization.

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School District to Send Collection Agency After Writers of Bad Checks

Posted on 30. Jan, 2012 by Collections Recon.

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The Elk River Area School District says it’s hired a collection agency to handle bad checks written for fees, school-related items and even lunches.

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New Study Shows Third-Party Debt Collection Positively Impacts the National and State Economies

Posted on 30. Jan, 2012 by Collections Recon.

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Third-party debt collection has an important impact on America’s national, state and local economies, according to a new study by ACA International and global advisory firm Ernst and Young (www.acainternational.org/impact) based on 2010 data.

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Under FTC Settlement, Debt Buyer Agrees to Pay $2.5 Million for Alleged Consumer Deception

Posted on 30. Jan, 2012 by Collections Recon.

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One of the nation’s largest consumer debt buyers has agreed to pay a $2.5 million civil penalty to settle Federal Trade Commission charges that it made a range of misrepresentations when trying to collect old debts. In addition, the company, Asset Acceptance, LLC, has agreed to tell consumers whose debt may be too old to be legally enforceable that it will not sue to collect on that debt.

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LiveVox Earns Cloud Computing Excellence Award

Posted on 30. Jan, 2012 by Collections Recon.

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LiveVox Inc., the provider of cloud contact center applications, today announced it received a 2011 Cloud Computing Excellence Award from Cloud Computing Magazine, a new publication from Technology Marketing Corporation (TMC), a global, integrated media company focused on call center technology.

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Managing Credit and Collections to Increase Customer Satisfaction

Posted on 30. Jan, 2012 by Collections Recon.

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Customer service continues to be an ongoing and top priority for electric, gas and water utilities across the industry to this day. The overall goal is to continue to increase customer satisfaction and enhance the customer service experience, while still delivering and earning revenues from their services.

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Woman Who Prematurely Delivered Sues UMass Medical Collection Agency

Posted on 30. Jan, 2012 by Collections Recon.

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Pregnant consumer contacted by collection agency now sues for alleged violations of consumer protection laws.

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U.S. Consumers Paid Down Debt — On Time — in 2011, Equifax Reports

Posted on 30. Jan, 2012 by Collections Recon.

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In 2011, U.S. consumers were much more diligent in paying against their debts, resulting in significant declines in delinquency rates among the majority of tracked lending sectors in Equifax’s December National Credit Trends Report.