Maverick Debt Collector’s Pledge: “No More Lawsuits”

Posted on 04. Jan, 2012 by in Collection News, Press Releases

TULSA, OK, Jan 03, 2012 (MARKETWIRE via COMTEX) — “The world of debt collection will never be the same,” says Bill Bartmann, CEO and founder of America’s most consumer-friendly collection agency, CFS II.

According to Bartmann, “Debt collectors have developed some very nasty habits over the past five years or so. They sue millions of people every year based on nothing more than a name on a list. They mislead courts about facts they cannot prove. It is a practice of ‘sue ‘em all and let God sort them out.’”

Bartmann believes standard debt collection is an abuse of the judicial process, which is wrong — and must stop. He also promises that there is a coming tsunami that will change the way debt collectors do business.

Bartmann and other conscientious debt collectors have started a national reform initiative and have created the debt collector pledge. They are inviting all other debt collectors to join in signing The Pledge. Indeed, 216 debt collection companies have already done so.

The key elements of The Pledge are:

1. To never attempt any collection effort on any credit card debt that is beyond the statute of limitation.

2. To never file a lawsuit for collection of credit card debt.

3. To never charge interest on a credit card debt that was charged off by the original issuer.

4. To never attempt to contact the consumer regarding credit card debt by telephone more than two times in any one 24-hour period.

5. To never resell credit card accounts to anyone who has not signed this Pledge.

The public is just flat tired of the scandalous behavior of debt collectors. There is a wave of pushback from the state legislatures, the various Attorneys General and Congress. In the past year, several states have changed their laws to make debt collectors behave — North Carolina is a great example.

The Attorneys General of a number of states are cracking down on behavior. Examples are Lori Swanson in Minnesota, Roy Cooper in North Carolina, Greg Abbot in Texas, Lisa Madigan of Illinois, Martha Coakley of Massachusetts and Darrell McGraw of West Virginia. Each of these AGs has thumped debt collectors for the way they have treated consumers.

“In the U.S. justice system, you’re innocent until proven guilty,” says Bartmann. “The same should be true in collections. Nine out of 10 times, customers want to pay you. If they do not, you need to start with the assumption that they have valid reasons.”

Bartmann knows that his claims and arguments are unpopular in the debt collection industry and he generates a lot of criticism from his competitors and the industry trade associations. “My goal is not popularity. My goal is to make debt collectors treat consumers in a civilized manner,” he concludes.

About Bill Bartmann:

The Harvard Business School published a case study on Bill Bartmann’s collection business, CFS. He is a best-selling author and was named national “Entrepreneur of the Year” by NASDAQ and the Kauffman Foundation. His new debt collection company, CFS II, is located in the CityPlex Towers in Tulsa.
Media Contact:
Enid Lewin
Ericho Communications
Email Contact
646.507.5830 or 646.339.2320

SOURCE: CFS II

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3 Responses to “Maverick Debt Collector’s Pledge: “No More Lawsuits””

  1. larry jones

    04. Jan, 2012

    Bill ,

    Leave us alone

  2. Mark Shelby

    04. Jan, 2012

    Good for you, Mr. Bartmann. Change happens slowly, but treating people decently should always be the gold standard and the starting point for every collections encounter. Put simply, if you can’t agree to these basic standards of ‘business civility’ then you are not a decent human being and have no business interacting with other people. You contaminate the barrel of apples. :-)

  3. Bill Johnson

    05. Jan, 2012

    Bill Bartmann has demonstrated, yet again, that he does not know the first thing about operating a successful collections business. If anything, our experience is that 9 out of 10 debtors DO NOT want to pay on a charged off credit card account, thereby creating the need to lawsuits, which can and should be filed within the statute of limitations for the full amount due under the contract terms, with proper documentation to support the amount plead. Bill should stick to what he is good at; raising money from investors, preferably in a different industry.

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